case studies       travel & tourism


A world of opportunities … access to excitement, adventure and real value at the click of a button.

 

For the customer, it is all about visiting exotic destinations, sharing new experiences, or spending precious time with loved ones, and for the vast majority, paying by credit card is still the option of choice. Once the payment is processed, a booking can be immediately confirmed, the ticket issued, or a hotel reservation guaranteed.


Merchants, have different priorities. Airlines have particular requirements, with processing fees, multi currency settlement, custom private labeling payment interfaces and strong fraud mitigation solutions. They expect a robust payment solution that is scalable, and IT support availability to expand the online distribution channel.

 


The Solution:

DOKU is aligned with an extensive network of acquiring bank partners and can keep the processing fees at levels that match Airlines, Online Travel Agents, GDS requirements. DOKU solutions include:

  • Doku Suite - one integrated platform that offers multiple payment methods, which include credit cards and other payment alternatives complying to the time sensitive requirements of ticket sales.

  • PayPal - for cross border selling and multicurrency settlement.

  • ED Fraud management - a comprehensive, custom designed fraud mitigation service.

DOKU's technical and product development team is available locally and is just a phone call away. We deliver a world-class payment solution to meet with the industry requirements.

 


 

testimonial

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John Smith