Established in 2007, DOKU is a technology company manned by a dedicated and dynamic team of IT professionals and business practitioners who are experts in their respective domains.
A wholly owned Indonesian company, DOKU is the first Integrated Internet Payment Service Provider to offer a local payment solution, ensuring that Internet merchant websites have the essential tools to process transactions online.
DOKU payment solutions let you offer your customers the choices, convenience and confidence they always seek when making online purchases, and the ability to pay for their purchases quickly and conveniently.
When you use DOKU to accept payment on line, you'll be taking your customers securely and through one of the most robust, user-friendly systems today. Our all-in-one solution not only ensures payment, but also allows you to monitor your sales daily with our extensive reporting tools, understand customer trends through our daily sales charts, and manage the growth of your business at a very high level.
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Trading over the Internet provides a revenue stream that operates 24 hours a day. It requires no personal involvement from the merchant, is free of geographic restrictions, and is more secure than shopping in the material world, as card and personal details stay within an encrypted system and are never seen by unknown third parties.
It's commerce that looks after itself, generating income while leaving the merchant free to concentrate on building the business and making it a success. It is a business that is growing fast in Indonesia and has immense potential.
DOKU is easy to use, totally secure and offers a multitude of payment options for customers - not just credit card payments.
And DOKU is PCI DSS compliant - reducing the risk of your customers' card data getting into the wrong hands.
Sales are not lost if the customer doesn't have the right card, or even have a card at all. And because DOKU is independent, working with all the banks and credit companies, instead of just one, DOKU ensures that merchants pay the lowest applicable transaction fee for each transaction.
DOKU's Early Detection service is all about providing a superior verification process, verifying and analyzing 100% of transactions, not just random sampling as carried out by many payment systems. Every time a customer submits/makes a payment, it is checked and verified, and the data captured during the process is added to each customer's profile. This helps merchants learn about their customers needs, and just as important, minimizes the likelihood of charge-backs.
DOKU also accommodates additional security measures implemented through 3D-Secure Payments schemes by VISA (VBV) and Mastercard (MSC).
DOKU provides a free consultancy service to prepare merchants for trading over the Internet, and offers 24/7 local IT support.
DOKU also looks after the contractual and technical connections to local acquiring banks, and provides real time reporting of sales transactions and consolidation.
In essence, DOKU gives merchants a fully operational, professional back office and reliable, flexible payment system, with no need for the merchant to invest in and develop them.
And because DOKU developed and owns its payment system, it can be customized to satisfy specific customer requirements, such as additional levels of security verification, all implemented quickly and easily.
When you call DOKU you don't have to wait on line to make contact with someone in a call center on another continent; you make a local call and talk immediately to a real person.
Call us Today to start your e-commerce business.